Ukraine information

And frequently asked questions

We are deeply saddened by the situation in Ukraine and our heart-felt thoughts are with the Ukrainian people here and abroad.

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The safety and wellbeing of people across the region is clearly the key concern.

The catastrophic circumstances taking place in Europe and the global impacts is another inevitable worry. In situations that we can’t directly influence it’s natural to seek solace in what we can control. We’ve created this space to provide information for our members.

If needed you can also access one of our member benefits. Our Health and Wellbeing Line offers in-the-moment support from trained counsellors.

Your questions answered - protection members

Can I take out a new LV= protection policy if I live outside the UK or have plans to travel abroad?
What happens if I’m abroad and need to make a claim on my existing LV= protection policy?
Do you operate a war exclusion under LV= protection policies?

If you'd like to speak to us about your policy: