Helpful travel tips to know before you go

Hints and tips to make your holiday a happy and safe one

5 minutes

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Travelling might be a little different these days, but if you are heading off on a trip, make sure your travel insurance covers your needs.

  • Know your travel times and leave plenty of time to get to the airport, station or port
  • Check restrictions and entry requirements before you go 
  • Store liquids in sealed plastic bags to prevent spills 

What to know before you go 

Travel has changed dramatically due to the coronavirus (COVID-19) pandemic, but as we start to emerge from lockdown and move around again, some of us might be considering heading off on an adventure. If you are planning to travel, it's important you check all the latest information, including whether a country is listed as 'all but essential' or 'against all' travel, on the Foreign, Commonwealth & Development Office website. 

We've also created a helpful coronavirus hub, with everything you need to know about your travel insurance with us and whether it's impacted by COVID-19. 

If you're thinking of heading abroad, countries are currently categorised by a traffic light system. Green countries mean you can travel without needing to quarantine, so keep this in mind when you're booking. You can find out more about the traffic light system on the government website. 

When choosing a destination remember to: 

  • Go for a country on the government's green list - these countries are deemed safe for leisure trips, and you don't have to isolate when you return 
  • Check you meet the entry requirements - some countries may require you to isolate, take tests or provide proof of vaccination before you can enter
  • Book direct flights - if you travel via red or amber countries back into the UK, you'll need to follow the red or amber rules on return 
  • Book with a provider offering ATOL or ABTA protection for extra peace of mind 
  • Choose a flexible booking so your dates and/or destination can be changed if necessary 
  • Make plans in case a country changes colour while you're away - in case there is a change in requirements
Any questions? Call our travel advice line on 0800 707 6971 before you go. You can talk to someone, at any time of day, for information about the medical facilities, visas, vaccinations and the health care availability in the country you're travelling to. 

For more information, visit the government website Travel Aware. 

For Text Phone, please dial 18001 first. Please have your policy number to hand when you call. Calls will be recorded.


Make sure you leave plenty of time to catch your flight, train or ship

It's really important you know your travel times and leave plenty of time to get to the airport, station or port. Think about traffic and what time of day you're travelling. If you give yourself enough time to get there, you'll be a lot more relaxed before you travel.

LV= Premier travel insurance does cover you if you miss your pre-booked transport (for example, your flight or train journey). We cover additional costs up to £1,000 for each insured person named on your schedule, if you have to pay out for transport or accommodation to reach your destination or get back home. Some of the covered reasons are listed below

  • The public transport (including scheduled flights) doesn’t run to its timetable
  • An incident occurs on the road you're travelling on to get to the airport, port or station your pre-booked transport is due to leave from, which results in a severe delay that isn't possible to avoid
  • The vehicle you’re travelling in is involved in an accident or breaks down
  • Severe adverse weather conditions

If you do break down, we will need evidence of this from your breakdown provider. If your train is delayed, please get a letter from the station to confirm the delay.

There are some examples of when you claim from your airline directly if your flight is delayed. More information is available on The Civil Aviation Authority (CAA) website.


Only taking hand luggage? Don't forget a small bag for valuables

Did you know if you put valuables in your checked-in hand luggage and it's lost or stolen, your valuables aren't covered?

If you're jetting off for a weekend away, you may decide to just take hand luggage on the plane with you. But if the overhead lockers are full, you may be asked to store your bag in the hold.

LV= travel policies will cover loss, theft or damage to laptops, tablets/iPads, DVD players and mobile phones over a certain size when checked in by customers if requested by the airline. A report or form from the airline will be required.

It's a good idea to take a small bag as well as your hand luggage, so you can keep your valuable belongings, like your laptop, electricals and jewellery with you at all times.

Pack suntan lotion or bottles in a plastic bag

Those clear plastic bags they give you at airports aren't just useful for the cosmetics in your hand luggage.

Pack any bottles, liquids or suntan lotions into sealed plastic bags to stop unwanted spills or leaks into your suitcase.

If a leaking bottle causes damage to any of the contents of your case, you won't be covered.

Keep your bags with you at all times

It's important that you don't leave your bags unattended.

  • Keep bags locked away in your holiday accommodation, out of sight in the boot of a locked car, or however your transport provider's security policy requires you to store them
  • If something's stolen, you need to report the loss to the local police within 24 hours of discovery of the incident and obtain a written report from them. We won't be able to cover any theft if you don't
  • Loss also needs to be reported, within 24 hours, to the appropriate person at your travel or accommodation. For example if on a flight, this will be the airline carrier or if at a hotel, to the concierge or hotel manager

Before you travel, check that your gadgets, valuables and other high value items are covered by your home insurance. If you have selected baggage/personal belongings cover, the maximum we pay out on your Essential travel insurance for valuables is £300 and on your Premier travel insurance, it's £500.


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