Insurance FAQs

Am I covered for delays?

With our Premier policy, if you’re delayed at your departure point for more than 12 hours, we’ll pay £25 per 12-hour period from the scheduled departure time up to a total of £250.

If you’re delayed for more than 24 hours, you can choose to cancel your trip or we'll pay up to £1,000 per insured person per trip for extra costs you have to pay to get to your scheduled destination.

Our Essential policy doesn’t include cover for delays.

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