Insurance FAQs

I have paid extra to have my flights upgraded but the CAA flight is only offering me economy seats, can I claim the difference?

The CAA is trying to repatriate all Thomas Cook customers as soon as possible but have forewarned there will be disruption. If your return flight is not the same standard of flight and you have Premier cover you can make a claim for the difference in cost. If you need to claim please ring our claims team on 0800 707 6967.

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