Renew your travel insurance policy, make a claim or make changes
Change policy details like your name, address, optional extras or marketing preferences.
Change your policy
Find out how to call, email or write to us.
How to contact us
Use our online form to request replacement copies of your policy documents.
Request new documents
Call us 24/7 for emergency advice or assistance during your trip.
Call us to renew your policy 0800 707 6966
Lines are open: 8am - 8pm Monday to Friday, 9am - 5pm Saturday and bank holidays, 10am - 4pm Sunday.
More about renewing
Useful information about making a new claim or finding out about an existing one.
More about travel claims
Calls may be recorded. For Text Phone dial 18001 followed by the desired number.
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0800 707 6971
Help staying safe abroad
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5 Star rated cover from the UK's Most Recommended Insurer.
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Our home cover is rated 5 Stars by Defaqto.
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Our pet insurance can pay for the medical care that your cat or dog may need.
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LV=, County Gates, Bournemouth, BH1 2NF, UK