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Sick Pay Insurance Existing Customers

Information for our existing customers including how to make a claim and how to contact us.

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How to get in touch with us

Phone LV=

Call us

  • To talk about an existing policy call 0800 681 6285
    Lines are open: 8.30am - 6.30pm Monday to Friday

For textphone first dial 18001. We may record and/or monitor calls for training and audit purposes.

Make a claim

Make a claim

  • Call our claims department on 0800 681 6286
    Lines are open: 8.30am - 6.30pm Monday to Friday
  • Write to us at: LV= Health Claims Team, Emperor House, Grenadier Road, Exeter Business Park, Exeter,
    EX1 3LH.
  • E-mail us at healthclaims@lv.com

For textphone first dial 18001. We may record and/or monitor calls for training and audit purposes.

Email us

Email us