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Retirement Account

Welcome to our existing customer section

  • Quickly and easily let us know if your details change
  • You can update us about more than one policy, just enter all the policy numbers in the relevant form field
Retirement Account cars in garage

Change your bank details for the Retirement Account

How LV= use your personal information logo

Find out how we use your personal information and what rights you have by reading How LV= use your personal information. This includes who we are, how long we hold your information, what we do with it and who we share it with. Please let us know if you’d like us to send you a copy or have any questions.

Simply fill in the parts of the form marked with a* below and we'll update your bank details.

Are you the policy owner?

Your details

Your date of birth *

Existing bank details

New bank details

What date do you want this effective from? *

Once you've submitted your form we will verify your account using an online system check, this will not impact your credit score, if however we can’t match the bank account to you we will need to see an original bank statement or account opening form which captures your name, address and the new account details, we will contact you by email or phone if this method of verification is required.

You can phone us
Call our UK-based advisers for more information

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0800 028 8397
Quoting offer code IELO

TextDirect: 18001 0800 756 8847

9am - 5.30pm Monday to Thursday
9am - 5pm on Friday

We may record and/or monitor calls for training and audit purposes.

Call me back

If you would like us to call you back to find out more all we need are some basic details.

Why choose LV=

An insurance provider you can trust established in 1843.

  • Winner of the 2014 Gold Standards Award for Individual Pensions
  • UK's largest friendly society

Policy documents

  • Key features
  • Terms and conditions

Get advice

A financial adviser can help you decide where your money is invested.