Car insurance

Yes you can, as long as the car is insured by LV=. In many instances you may decide that adding a friend or relative permanently onto your policy is the best option. However, temporarily adding a driver or vehicle to your LV= car insurance policy may be a preferred option for the temporary use of your vehicle or for adding a driver onto your policy short term. Just so you know we charge a £15 admin fee each time you change your vehicle, add or remove a driver or remove a car from your Multi Car insurance.

If you want to add another driver to your existing policy, you can call us:

0330 678 5111

To add a new driver, we need to know their:

Full name

Date of birth

Main occupation

Driving licence number or Licence type (Full, Provisional), the year they got it and whether it's a UK, EU or another type of licence

Motoring convictions in the last 5 years - conviction month and year, offence code, disqualification period

Accidents or claims in the last 5 years - month and year of claim, claim type i.e. fault, partial fault, non-fault etc

It is important to remember that we reserve the right to cancel your policy should too many alterations be made throughout the life of your policy.

You need to be clear with your insurer about who drives the car the most often. You cannot state that someone else is the main driver if you’re driving the car on more occasions than them, as this is called ‘fronting’. Whoever is driving the car the most often is the ‘main driver’, with any other drivers being ‘named drivers.’ If you’re not honest about this, it’s considered fraud.

Lines open:

8am - 8pm Monday to Friday
9am - 5pm Saturday and Bank Holidays
10am - 4pm Sunday

Calls will be recorded. For Text Phone: dial 18001 first.

To cancel your car insurance policy, give us a call:

0330 678 5111

If you have a multi car policy, call us and we can remove the car, without you having to cancel the whole policy.

If you've not made a claim, we'll refund any money you've paid, less a charge for the cover you've had, and a cancellation charge of £40. After the initial 14 day 'cooling off' period, If you've made a claim, you won't get a refund.

Lines are open:

8am - 8pm Monday to Friday
9am - 5pm Saturday and Bank Holidays
10am - 4pm Sunday

Calls will be recorded. For Text Phone: dial 18001 first.

As of 2 August 2021, you no longer need a green card to drive your car in most EU countries. If you are travelling to other countries, like Albania, Morocco and Turkey, they require them as standard.

If you're towing, you may still need to carry one for your caravan or trailer. Before you travel, check out our information on green cards and driving to the EU.

You may need to display a country of origin sticker on your car. You might also need an international driving permit (IDP) to drive in some EU countries and Norway if you have either:

• A paper driving licence

•A licence issued in Gibraltar, Guernsey, Jersey or the Isle of Man

Check online to see if you need an international driving permit (IDP) or ask at your local Post Office.

If you have European cover (shown as ‘Foreign Use’ on your policy schedule), you’re all set to go with cover for up to 180 days.

It’s a good idea to take your car insurance policy documents and your vehicle log book (V5C) with you if you travel to the EU. Having your Certificate of Insurance and other documents, including any lease documents if you lease your car may help if you experience any problems while driving abroad.

There are a few more things to do before visiting the EU, like checking your passport and any travel advice for the countries you’ll be driving in.

Bon voyage!

Yes, there are two ways to do this. You can either take out a multi car insurance policy, or you can take out two separate car insurance policies. If you choose our multi car insurance, we'll give you an extra discount and you can insure up to 6 vehicles on one policy.

If you need to add another vehicle to your policy temporarily, you'll need to call us for a quote on 0330 678 6545

Lines Open:

• 9am - 5pm Monday - Friday
• Closed Saturday, Sunday and Bank Holidays

For Text Phone first dial 18001. Calls will be recorded. 

Yes, don't worry - with LV= comprehensive car insurance you're covered for putting the wrong fuel in your vehicle. We pay to drain and flush your fuel tank, as well as cover the damage to the car's engine* You may have to pay an Accidental Damage excess - we'll tell you how much that is when you phone to make a claim.

*If you accidentally use E10 rather than E5 there’s no need to drain the tank, just fill with E5 next time.

To make a claim for misfuelling, please call us on 0330 678 5550 - we'll be happy to help. Lines open 24/7 (Calls will be recorded). For Text Phone first dial 18001.