Insurance FAQs

What's the pet insurance policy excess for vets fees?

The policy excess is the amount you must pay towards the veterinary treatment cost of each condition you claim.

On all our policies there is a compulsory £75 excess.

On our lifetime policies the excess applies to each condition and each year.

On our time limited policies the excess applies just once per condition.

You can also choose an additional voluntary excess of £75 or £125, which would apply in addition to the compulsory £75.

If you have a Lifetime policy, once your dog reaches 8 years of age or your cat reaches 10 years of age an additional variable excess will apply. This is 20% of the remaining cost of the veterinary treatment after the compulsory excess, and any voluntary excess you’ve chosen, have been deducted.