Pet customer help
Before we can help, we’ll need to know the type of pet insurance you have with us. So, take a look at the below options and we’ll go from there…
Pet insurance support
Mon to Fri 8am - 8pm
Saturdays 9am- 2pm
Bank holidays closed
For Text Phone first dial 18001
Calls will be recorded.
Mon to Fri 8am - 8pm
Saturdays 9am- 2pm
Bank holidays closed
For Text Phone first dial 18001
Calls will be recorded.
Email us:
Write to us:
LV= Pet Department, The Connect Centre, Kingston Crescent, Portsmouth PO2 8QL
Or call us on
Mon to Fri 8am - 8pm
Sat 9am- 2pm
Bank holidays 9am - 5pm
For Text Phone first dial 18001
Calls will be recorded.
Mon to Fri 8am - 8pm
Sat 9am- 2pm
Bank holidays 9am - 5pm
For Text Phone first dial 18001
Calls will be recorded.
Mon to Fri 8am - 8pm
Sat 9am - 2pm
Bank holidays 9am - 5pm
For Text Phone first dial 18001
Calls will be recorded.
Mon to Fri 8am - 8pm
Sat 9am - 2pm
Bank holidays 9am - 5pm
For Text Phone first dial 18001
Calls will be recorded.
Call us about making a new claim or enquire about an existing claim
We'll give you a claim form when you call about a new claim, alternatively you download the claim form below.
Call us on:
Lines open:
Mon to Fri 8am - 6pm
Sat 9am - 2pm
Bank holidays closed
For Text Phone first dial 18001
Calls will be recorded.
Lines open:
Mon to Fri 8am - 6pm
Sat 9am - 2pm
Bank holidays closed
For Text Phone first dial 18001
Calls will be recorded.
Pet claim form
Email us about your claim
Write to us about your claim
LV= Pet Claims Department, The Connect Centre, Kingston Crescent, Portsmouth PO2 8QL