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Pet insurance customer reviews

See what our customers say

Read unbiased reviews and ratings from our pet insurance customers

We're keen to get feedback from our customers so we've partnered with reevoo, an independent review company. Find out how, as a customer, you can leave feedback below.

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  1. You purchase a pet insurance policy directly from our website.
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LV= Pet Insurance reviews verified by reevooReevoo

Ease of purchase
Value for money
Overall rating
Scores 9.0 out of 10 based on 489 reviews
8 out of 10


Leyburn GB
Easy and quick to set up.
Reviewer left no comment
Confirmed purchase: 10 October 2017
Published on: 14 October 2017
8 out of 10


London GB
Coverage abroad is not limited to x amount of days and/or trips
Looking for policy with less coverage, mainly 3rd party liability. Now we have all the medical coverage we were not really looking for
Confirmed purchase: 07 October 2017
Published on: 14 October 2017
10 out of 10


Monmouth GB
Did compare the market and overall came out top for what LV offers. Easy to set up on line
Having to wait 2 weeks into policy before making a claim if needing to. You can't predict that nothing will happen, then your not covered
Confirmed purchase: 07 October 2017
Published on: 14 October 2017
10 out of 10


Yarm GB
I insured mum's dog with LV for her as I have both my dogs insured with LV as they are well priced for good cover, pay vets directly and are hassle free and a pleasure to deal with.
None whatsoever
Confirmed purchase: 03 October 2017
Published on: 06 October 2017
10 out of 10


Bristol GB
Much better value for a higher specification that Pet Plan
Reviewer left no comment
Confirmed purchase: 02 October 2017
Published on: 06 October 2017

Most recommended

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Looking for multi pet insurance discounts?

Get a 5% multi pet discount when you insure two or more pets with us.

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More on multi pet insurance

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Policy documents

These documents are for new policies.

Pet Insurance Policy Document (PDF 536KB)

Pet Insurance Policy Summary (PDF 97KB)