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Making changes to your pet insurance policy

  • Change your name
  • Change your address
  • Let us know if you've had your pet neutered or spayed

To make a change, call us on

0800 756 8563

8am - 8pm Monday to Friday
9am - 5pm Saturday

Calls may be recorded. For Text Phone dial 18001 followed by the desired number.

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Policy documents

These documents are for new policies.

Pet Insurance Policy Document (PDF 464KB)

Pet Insurance Policy Summary (PDF 67KB)