Coronavirus and your pet insurance

What you need to know about pet insurance and coronavirus (COVID-19)

icon of a dog and cat eating from some food bowls

During the pandemic, we relaxed some of our policy terms as we understood the need for flexibility while vets were only seeing emergency cases. 

Now that vets are open as normal, it’s important to make sure your pet is up to date with annual health checks and vaccinations. 

Please see our FAQ’s below where we may cover any questions you have. 

Pet insurance and coronavirus

Worried about your pet during coronavirus?

We get it. So, we've partnered up with FirstVet, which means our existing LV= pet insurance customers are entitled to 24/7 access to video consultations with qualified vets. No charge and no need to leave the house - sounds good to us! 

Find out more about FirstVet

Pet insurance FAQs

Want to know more? Visit our dedicated coronavirus hub to find out what we're doing to help our customers

Our coronavirus hub