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Pensions & retirement Existing customers

Change the direct debit details for your pension policy or retirement product

Need to change the direct debit details on your policy?

No problem. Just use the handy form below.

  • If you experience any issues completing the form, just call us on 0800 032 2990.
  • Once you've submitted your form, we'll need to send you the relevant mandate to complete. This new direct debit will only be effective once we receive the completed mandate back from you.
  • Find out how we use your personal information.
Your personal details

Your personal details

Please fill in all parts of the form marked with a *
If you have more than one product, please complete this form again selecting the other product(s) you have
You can find your policy number on your policy documents
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Find out how we use your personal information and what rights you have. This includes who we are, how long we hold your information, what we do with it and who we share it with. Please let us know if you'd like us to send you a copy or have any questions.