customer reviews

Read our Pensions and Retirement reviews here

customer reviews

Welcome to our LV= Advice Service customer reviews section

Here you can read unbiased reviews written by real customers who've used our advice service

  • At LV=, we value feedback from our customers which is why we’ve partnered with Reevoo, who offer an independent service and collect feedback from LV= customers on our behalf. 
  • All reviews are 100% genuine - you can read them for yourself below.

LEAVING FEEDBACK

How to leave pension reviews with Reevoo

At LV= we'd like to know what our customers think about our products so we have partnered with Reevoo, an independent review company, to collect this feedback.

  1. You've purchased a Retirement product directly through one of our financial advisers.
  2. Once you've received your policy documents you'll get an invitation by email from Reevoo within two weeks. It will ask you to give your feedback.
  3. The feedback will then be published on our website, which usually happens within a day or so.

4. We are at no stage involved in handling the feedback.

5. Reevoo always publishes the unedited feedback unless it contains swear words in which case they'll contact you and ask if you'd like to reword your feedback.

6. If you don't want to alter your feedback it won't be published because we don't want any bad language on our website, as it may offend other customers.

financial advice

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