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Customer reviews

Call us for a free chat on 0800 032 9301

Lines open: 8.30am to 6pm Monday to Friday

Customer reviews

Welcome to our LV= Advice Service customer reviews section. Here you can read unbiased reviews written by real customers who've used our advice service.

At LV=, we value feedback from our customers which is why we’ve partnered with Reevoo, who offer an independent service and collect feedback from LV= customers on our behalf. Find out how our customers can leave feedback.

All reviews are 100% genuine - you can read them for yourself below.

LV= advice service reviews verified by reevooReevoo

Team expertise and knowledge
9.3
Clear and simple experience
9.2
Speed from application to completion
8.4
Quality of recommendations
9.2
Overall rating
9.1
Scores 9.1 out of 10 based on 73 reviews
Reviews and scores from the last 12 months.
10 out of 10

Martin

Gloucester GB
+
Fast efficient service and very helpful and friendly.
None
Confirmed purchase: 25 September 2017
Published on: 05 October 2017

Hi Martin

Thank you for your feedback on our Retirement Advice Service. We're pleased to see you found our service fast and efficient and our advisers helpful and friendly. It's great to hear such positive feedback.

If you have any further feedback, don't hesitate to contact us at reevoo@lv.com.

Kind regards,

Emily

9 out of 10

Lawrence

Birmingham GB
+
All went fine thanks
Reviewer left no comment
Confirmed purchase: 14 September 2017
Published on: 05 October 2017
9 out of 10

Keith

Everton Hampshire GB
+
Excellent communication, rapid responses, good advice
Reviewer left no comment
Confirmed purchase: 05 September 2017
Published on: 04 October 2017

Hi Keith

Thank you for your feedback on our Retirement Advice Service. We're really pleased to hear that you were pleased with our communication and that you were happy with the advice you received.

If you have any further feedback, don't hesitate to contact us at reevoo@lv.com.

Kind regards,

Emily

10 out of 10

Alan

ellesmere port GB
+
information was made simple to understand.
Reviewer left no comment
Confirmed purchase: 05 September 2017
Published on: 01 October 2017

Hi Alan

Thanks for your feedback on our Retirement Advice Service. We're pleased to hear the information was presented simply to you and that it was easier to understand.

Kind regards, Emily

10 out of 10

Stephen

GB
+
Friendly and easy to follow.
Reviewer left no comment
Confirmed purchase: 30 August 2017
Published on: 10 October 2017

Hi Stephen

Thank you for your feedback on our Retirement Advice Service. We're pleased to hear you found our service friendly and easy to follow.

If you have any further feedback, don't hesitate to contact us at reevoo@lv.com.

Kind regards,

Emily

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