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Pension scams

Call us for a free chat on 0800 032 9301

Lines open: 8.30am to 6pm Monday to Friday

Are you at risk of being scammed?

Pension freedoms mean that you've now got more choice than ever on how to take from your pension pots, or where to invest it to help it grow. Sadly, this also means that more people are at risk of possible scams and losing their money.

A Financial Conduct Authority (FCA) study (1) has found that retirees are at an increasing risk of being scammed by investment fraud with scammers often specifically target retired professionals who have money to spend. If you’ve received unsolicited calls about an investment opportunity, check the FCA Warning List before investing.

Over 55?

Over 1 in 4 people over 55 falling victim to investment fraud are scammed by an unauthorised firm selling unregulated products like wine, diamonds or land. (1)

Over 65?

Over 65s with savings in excess of 10,000 are three and a half times as likely to be a victim of investment fraud. (1)

Spotting the signs of a scam

Fraudsters are very good at appearing credible, and will often sound knowledgeable about financial issues, have credible websites and endorsements, making them hard to tell apart from the real thing. It’s important to know the signs that suggest an opportunity is likely to be high risk or a scam.

Investment fraudsters may do any of the following:

  • Apply pressure on you to invest in a time-limited offer by for example, offering you a bonus if you invest before a set date.
  • Downplay the risks to your money or use legal jargon to suggest the investment is very safe.
  • Promise tempting returns that sound too good to be true.
  • Call you repeatedly and stay on the phone a long time.
  • Say that they are only making the offer available to you, or even ask you not to tell anyone else about the opportunity.

What to do if you think you've been contacted by a fraudster

If you think you’ve been contacted by a fraudster:

  • report them to the FCA online or call their helpline on 0800 111 6768.
  • make use of the free support and guidance offered by Pension Wise by calling 0800 138 3944 to book an appointment.

If you think you've fallen victim to investment fraud:

  • report it to the national fraud and internet crime reporting agency Action Fraud UKonline, or by calling 0300 123 2040.

Find out more about the FCA Warning List

  • The FCA Warning List is an online tool which gives guidance based on the type of investment you're considering and how you heard about it.
  • It shows you details of the firms the FCA know are operating without permissions. Firms are added as soon as the FCA is made aware of them.
  • The Warning List also gives guidance on steps you can take to avoid scams.
  • If a firm you're looking into isn't on the list, don't presume it is legitimate. You can check it's an authorised firm through the financial services register.
  • If a firm you're looking into is on the list, bear in mind that businesses are sometimes found to be fraudulently operating under the names of authorised firms.

Learn more about how fraudsters might target you over the phone

Download the FCA infographic to find out more about how fraudsters might target you over the phone.

1. Financial Conduct Authority, 25 May 2016. View all the finding on the ScamSmart website.

Have a commitment free chat with a Pension Specialist

Call us on 0800 032 9301

TextDirect: First dial 18001

Lines open: 8.30am to 6pm Monday to Friday. We may record and/or monitor calls for training and audit purposes.

Start your conversation with a pension specialist today by telling us about:

  • Your current pension pots
  • Any contributions you're making
  • How much you've already saved