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Home insurance

Existing customers
Renew your policy, make a claim
or make changes to your policy

(Please note you'll need to call us to renew if you need to make any changes.)

Making changes to your home insurance policy

Call us on 0800 633 5212 if you bought your policy before 17th May 2018 or on 0800 085 5664 if you bought your policy after 17th May 2018

  • Choose to add optional extras
  • Change your name or address
  • Add a specified item
  • Modify your level of cover
  • Change of your circumstances

Our friendly, UK-based people are ready to help you.

Lines are open:

8am - 8pm Monday to Friday
9am - 5pm Saturday and bank holidays
10am - 4pm Sunday

Calls will be recorded

You'll love our highly-rated cover...

Defaqto 5 star rated Home Insurance

Defaqto 2018 - 5 Star home insurance

As an existing customer you can get discounts on our other products...

Car insurance

Save 5% on our Defaqto 5 Star car insurance

More about car insurance

Classic car insurance

Save 15% on classic car insurance

More about classic car insurance

15% off

Motorbike insurance

Save 10% on our motorbike insurance

More about motorbike insurance