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Home insurance

Existing customers
Renew your policy, make a claim
or make changes to your policy

(Please note you'll need to call us to renew if you need to make any changes.)

Making changes to your home insurance policy

To make a change call us on 0800 633 5212

  • Choose to add optional extras
  • Change your name or address
  • Add a specified item
  • Modify your level of cover
  • Change of your circumstances

Our friendly, UK-based people are ready to help you.

Lines are open:

8am - 8pm Monday to Friday
9am - 5pm Saturday and bank holidays
10am - 4pm Sunday

Calls may be recorded

Adding optional extras to your policy

Even after your policy has started you could still add optional extras to give you more cover:


Home emergency - help cover the cost of emergency assistance


Legal expenses - up to £100,000


Accidental damage cover- extra protection against household accidents


Cover for your possessions away from home


Cover for your bicycle when you take it away from your home


Read more about these optional extras. To add these to your policy call our service team on 0800 633 5212.

You'll love our highly-rated cover...

Our home insurance has been rated 5 Star by Defaqto

Defaqto 2018 - 5 Star home insurance

As an existing customer you can get discounts on our other products...

Car insurance

Save 5% on our Defaqto 5 Star car insurance

More about car insurance

Classic car insurance

Save 15% on classic car insurance

More about classic car insurance

15% off

Motorbike insurance

Save 10% on our motorbike insurance

More about motorbike insurance

LV=, County Gates, Bournemouth, BH1 2NF, UK