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Caravan insurance

Existing customers
Renew your policy, make a claim
or make changes to your policy

Help for existing caravan insurance customers

Link to renew your car insurance

Renew your insurance

Your renewal letter may say you can renew online. Our quick and secure online process means you'll be covered again in no time. Just have your renewal documents to hand to get started.

Unable to renew online? Call us on 0800 066 5135

Lines are open: 8am - 8pm Monday to Friday, 9am - 5pm Saturday and bank holidays, 10am - 4pm Sunday.

We'll send you an invitation to renew your insurance when it's due. Call us if you have any questions.

Link to make changes to your policy

Make changes to your policy

Call us on 0800 028 5712

Lines are open: 8am - 8pm Monday to Friday, 9am - 5pm Saturday and bank holidays, 10am - 4pm Sunday.

Have your details changed? Want to add extra cover?

Link to making a claim

Make a claim

Call us on 0800 032 2577
Open: 24 hours a day, 7 days a week

Our friendly claims team in our UK-based call centre are on hand to help you.

Policy documents


To check that you've got the right version of your policy documents, or to request another copy, call us on 0800 028 5712 quoting your policy number.

As an existing customer you can get discounts on our other products...

Car insurance

Save 5% on our Defaqto 5 Star car insurance

More about car insurance

Home insurance

Save 10% when you buy both buildings and contents together

More about home insurance

Motorbike insurance

Save 10% on our motorbike insurance

More about motorbike insurance