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Over 50 Life Insurance

We no longer sell Over 50 Life Insurance

But if you have a plan with us or through ASDA, we can still help.

An over 50s Married couple with their grandkids, dog, and member of the LV= legal team stood behind the LV= heart

Welcome to our existing customer section

This section offers an easy and quick way for you to let us know if your details change. It also has information about getting updates of your amount of cover, how to make a claim and commonly asked questions about the 50 Plus plan. If you're an ASDA Over 50s Life Insurance customer you can still use these forms.

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Change your name

You can let us know about a change of name by completing our online form.

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Change your address

You can let us know about a change of address by completing our online form.

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Change your direct debit

We'll need to confirm your bank details, so please make sure you have them to hand.

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Change your collection date

You can change the date your direct debit is collected by completing a simple form.

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Check amount of cover

Check your current amount of cover by filling in our online form.

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Request policy documents

Get a copy of your policy documents by filling in our 'get policy documents' form.

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Track your free gift

Find out what's happening with your free gift by filling in our 'track your gift' form.

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Put your policy in trust

Make sure the right people receive the money if you die during the term of the policy.

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Not what you're looking for?

For any other queries please call our Customer Services team on 0800 678 1906.

Calling from abroad? USA, Canada, Australia - (011 44) 800 678 1906 Europe, South Africa, New Zealand - (00 44) 800 678 1906

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Pay your missed premium

If you have missed a payment within the last month, you can complete a form asking us to take payment.

Need to make a claim?

Do you need to make a claim? To make a claim you can call us, email us or write to us.

Call us

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0800 756 5869

If calling from overseas, you can call our UK based claims team on: +44 1392 366 685

Write to us

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LV= Health Claims Team
Emperor House
Grenadier Road
Exeter Business Park
Exeter
EX1 3LH