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Find out more about our two account managers, keep up to date with what's going on and upcoming events

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Our account managers

Liaising with advisers from different sized firms and from all parts of the country allows us to gain more detailed knowledge of the intermediary market and to appreciate today’s adviser environment.

Our two account managers share these insights across the adviser community and are able to use this knowledge to develop strategic relationships.

Carl Heard

National Account Manager

Carl joined LV= in 2007 and during this time has been closely working with key distribution partners, networks and compliance support services. Ensuring that advisers and LV= are closely aligned to realise all opportunities that can benefit advisers, the accounts and LV=.

More about Carl

Other experience in Financial Sector

His first step into financial services was as a mortgage and protection adviser linked to a chain of estate agencies. Prior to joining LV=, Carl worked for another intermediary company managing sales teams, accounts and product development.

Interests outside of work

Both as musician and an avid listener, Carl has a love of music. Unfortunately, the musician element for Carl has been reduced to the odd get together with his friends, as he admits, he’s now at least has an excuse as to why he is still pretty rubbish at it!

Interesting fact about Carl

Most of his working life Carl spends suited, wearing a silk handkerchief in his jacket pocket. This is probably not the sort of image you would associate with someone who once had his band reviewed in the rock magazine Kerrang. This was a long time ago as you can imagine.

What would you be doing if you weren't in Financial Services?

Carl would love to have been a full time musician, albeit as he admits himself, based on his abilities he would definitely be a financially poor one.

Theresa Carruthers

Key Account Manager

Theresa joined LV= in 2010 and during this time has worked with a number of Key Distribution Partners. Her aim has always been to work closely with her Accounts to fully understand their needs, to identify opportunities that will benefit both parties.

More about Theresa

Other experience in the Financial Sector

Theresa has worked in Financial Solutions for 25 + years with market leading Insurance companies and has worked as an Account Manager, Sales Manager and Key Account Manager.

Interests outside of work

Theresa is a keen gardener and particularly loves to grow her own fruit and vegetables and aims to be self sufficient for most of the year and live “The Good Life”.

What would you be doing if you weren't in Financial Services?

Running a successful organic fruit and vegetable growing and delivery service.

LV=, County Gates, Bournemouth, BH1 2NF, UK