We encrypt (put into a secret code) all the information you send through our online 'quote and buy' applications to keep it safe.
We use what's called 128 bit Secure Socket Layer (SSL) encryption. This scrambles the information you enter to make sure that we're the only ones who can read it.
You'll see when you're in a secure part of our site, as the web address starts with https (the 's' stands for secure).
Some browsers also show a picture of a padlock in the address bar or near the bottom corner of your screen. If you double-click the padlock, you'll see the security certificate for that website.
We're registered with the leading Internet Security company Verisign and you'll see their logo in our car, home, pet insurance and 50 Plus applications.
Phishing is the practice of pretending to be from a reputable company and sending fraudulent emails to get customers to reveal personal information, such as passwords and credit card numbers.
They’re often created by a third party who’s altered the details to attempt to trick the recipient into believing that it’s from someone within the company. They then try to get you to click on a link or open an attachment that may contain viruses, or even request sensitive information.
At LV= we work hard to prevent fraud and other financial crimes to help keep your premiums as low as possible. We employ teams of specialists to prevent and investigate financial crime and they have many years of crime fighting experience.