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Members get involved

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Membership Rights

Because we’re a mutual we exist to benefit our members, as owners of the Society. Membership rights mean members can have a say on decisions which affect how we are run.

One of the ways they can do this is through voting on key issues in our AGM (Annual General Meeting), such as the election of our board directors and the approval of our financial accounts.

Every year we’ll write to members to invite them to cast a vote. Votes can be sent back to us in the post, registered online or members can come along to our AGMs to vote, ask questions and meet our board of directors in person.

The LV= Member Panel

As a mutual that is wholly owned by our members we like to keep in touch to find out what members think about us and the wider financial services sector, but it isn’t possible for us to communicate with all our members regularly on a face-to-face basis, so we have developed the LV= Member Panel.

We have around 40 members who meet with our board of directors and executive team twice a year to discuss our business performance, opportunities for the company, and future developments. Their input and feedback really helps us understand what members expect from us.

The Member Panel:

  1. Is a way for members to find out how we operate, our strategy and how we’re performing
  2. Allows members to give us their feedback on our products and approach directly to the Board
  3. Is a platform to put forward ideas for change.

If you’d like to find out more about what’s involved please email the membership team at

Annual General Meetings (AGMs)

LV=, County Gates, Bournemouth, BH1 2NF, UK