Who Bain Capital are, what they do and what they’ll bring to LV=


Bain Capital is one of the leading global private investment firms

Founded in 1984, the firm has a global footprint with investments across a variety of industries and geographies. 

They have approximately £110bn of assets under management across a number of investment strategies. With offices across the world, Bain Capital’s London office was founded twenty years ago and now employs over 150 people.

Bain Capital invests with a clear focus on growth, and has a track record of supporting management teams and corporate partners in achieving their strategic objectives by providing investment capital, operational and strategic insight, industry expertise and access to its global networks and resources.

The Bain Capital team leading the LV= transaction has extensive experience in investing and working with insurers. Bain Capital has also been a leading investor in the UK for the past fifteen years and in financial services globally.

Matt Popoli, Global Head of Insurance, Bain Capital

"We are excited by the opportunity to provide long-term support to LV='s high-quality leadership team as it continues to deliver on its growth strategy. We are investing in a unique company that is already well positioned in the market, with a clearly established product set, strong financial adviser relationships and a fantastic reputation for customer excellence."

The future of LV=

LV= and Bain Capital have a shared focus on customer experience, particularly the expansion of LV=’s digital offering, as well as face-to-face advice and relationships with financial advisers, remains key to the LV= strategy. Their focus is on driving growth to help companies deliver a better experience for customers and employees.

Bain Capital is committed to the continuation of the LV= brand and customer focus. They will also support LV= to continue its existing corporate responsibility agenda – investing in LV=‘s communities, safeguarding the environment, continuing to adopt responsible business practices and enhancing LV=‘s internal values and customer ethos.

What the proposal offers

  • Enhanced benefits for existing members
  • Commitment to supporting the LV= brand and values
  • Long-term investment for growth
  • Developing customer experience through improved support services
  • Ongoing presence in LV='s three UK locations
  • Expertise to support the LV= leadership team

Our partnership with Bain Capital

The Bain Capital approach to the companies they work with is very much focused on creating a partnership, investing in businesses, and offering expertise, support and guidance.

Once the transaction is fully completed, the LV= Management team will continue to run the day-to-day operations of the business, with the support and investment expertise which Bain Capital will bring as a partner and the owner of LV=. The business will be overseen by a majority independent Board of Directors where we expect three, out of an initial nine, will be Bain Capital representatives.

Bain Capital in the community

Bain Capital has consistently demonstrated that it plays an active role in the communities in which it operates.

In 2020 it committed to providing more than £75 million from its partners over the next 10 years to not-for-profit organisations focused on social justice, civil rights and racial equality. It also created a £29 million COVID relief program to help its communities and companies weather the storm.

Bain Capital is committed to making a lasting impact for their investors, businesses, teams and the communities in which they work and live. They strive to integrate environmental, social and governance (ESG) considerations into the way they operate as a firm, in their investment process and portfolio approach.

They believe that strong ESG management leads to better investment outcomes and contributes positively to the environment and society. They are committed to building better businesses, and having positive, lasting impact as a firm and through their investments.

About Bain Capital - your questions answered

Why did you choose an external transaction with Bain Capital?
What place would Bain Capital have on the Board?
What experience does Bain Capital have?
What are Bain Capital's core environmental, social and governance (ESG) commitments?

Contact Us

We're here for you if you have any concerns or questions

Call us

0800 066 5373

Non-profit members - Press option 1 
With-profits members - Press option 2 

Our phone line is open:
8am – 7pm Monday to Friday
9am – 1pm on Saturday

We’ve extended our usual opening hours to provide additional member information and support on our proposals.

For Textphone first dial: 18001. We will record and/or monitor calls for training and audit purposes

Email us

Non-profit members please email [email protected]

With-profits members please email [email protected]

Register for a webinar

Non-Profit Member Webinar

Register for the Non-Profit Member Webinar on 29 November 2021 at 11am

With-Profits Member Webinar

Register for the With-Profits Member Webinar on 29 November 2021 at 2.30pm

Q&A sessions

We’re running three virtual member Q&A sessions on 22 November, 3 December and 6 December.

Register for a member Q&A session

Write to us

LV=, Proposals for change, County Gates, Bournemouth, Dorset, BH1 2NF.