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Contact us for Life Insurance

Green telephone for our life insurance contact information

Call us

  • For new policies call LifeSearch* on 0800 197 2266
  • For existing customers call 0800 678 1906
  • If you're an IFA call 0800 678 1890

For TextDirect first dial 18001. We may record and/or monitor calls for training and audit purposes.

* LV= have chosen to partner with LifeSearch to offer customers independent financial advice for protection products.

"!" in a green triangle to show information on how to make a life insurance claim

Making a claim

  • For policies beginning with letters A, B, C, F, L, RN, T, U, V, X
    Call 0800 550 050
    Write to us at LV= Life, County Gates, Bournemouth, BH1 2NF
    Email us at lpands@lv.com
  • For policies using number format 123456-0001-5N or 123456-0001-A
    Call 0800 756 5869
    Write to us at Health Claims, LV=, Pynes Hill House, Rydon Lane, Exeter, EX2 5SP
    Email us at healthclaims@lv.com

For TextDirect first dial 18001. We may record and/or monitor calls for training and audit purposes.

Green envelope to represent email options for Life Insurance

Email us

  • If you're an existing customer you're able to update your details and check your amount of cover by using the self-service section.

Our life insurance application is quick and easy

Understand life cover

We've created lots of useful information to guide you through the process of finding which life insurance product is right for you.

Find out more about life cover

Why choose LV=

An insurance provider you can trust established in 1843.

  • 97% of claims paid in 2016
  • UK's largest friendly society

Policy documents

  • Policy summary
  • Policy conditions

View policy documents

FAQs

From what's covered, ways to get set up or even how to claim, our library of FAQs can help.

View our Life Insurance FAQs