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Life Insurance

Life Insurance claims questions

Get a life insurance quote

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  1. Why have you asked to see the birth certificate or passport?
  2. How long does it take for LV= to respond to claim questions?
  3. Will an original death certificate have to be sent in?
  4. Why might a claim not be paid?
  5. Do you pay if I have a terminal illness?
  6. Will you pay a claim?
  7. Who'll get the money on a life insurance claim?
  8. How long does a life insurance claim take?

Back to all questions

Do you need help?

Call LifeSearch on 0800 197 2266
Mon to Thu 8am - 8pm, Fri 8am - 6pm

Existing customers 0800 678 1906
8.30am - 6.30pm Monday to Friday

LV= have chosen to partner with LifeSearch to offer customers independent advice for protection products.

Calls may be recorded for training and monitoring purposes.

More about LifeSearch and your protection needs

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LV=, County Gates, Bournemouth, BH1 2NF, UK