Existing customers

Change your direct debit for your life cover policy

Need to change your direct debit details?

You can request to change your Direct Debit details by completing a Direct Debit Mandate.

Policy holder details

Policy holder details

Please fill in all parts of the form marked with a *
Line 1
Line 2
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Your bank details

Your bank details

You can find your sort code on your bank card or in the top-right hand corner of your cheque book

The preferred collection date will not apply to the first payment due to Direct Debit guarantee rules. You will be informed of your first payment due in your confirmation letter that you will receive in the post. All other payments will be collected on or shortly after your preferred day of the month.

Direct Debit details for LV LIFE

Service User Number - 599304

The company name which will appear on your bank statement against the Direct Debit will be LV LIFE.

Instruction to your Bank or Building Society

Please pay Direct Debits from the account detailed in this instruction subject to the safeguards assured by the Direct Debit Guarantee.

I understand that this instruction may remain and, if so, details will be passed electronically to my Bank/Building Society.

This instruction will be subject to the Direct Debit Guarantee.

By clicking 'Submit" you are confirming that you are the account holder and the only person required to authorise debits from this account.

What is the Direct Debit Guarantee?

This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.

If there are any changes to the amount, date or frequency of your Direct Debit, LV= will notify you at least 10 working days in advance of your account being debited or as otherwise agreed. If you request LV= to collect a payment, confirmation of the amount and date will be given to you at the time of the request.

If an error is made in the payment of your Direct Debit by LV= or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society.

If you receive a refund you are not entitled to, you must pay it back when LV= asks you to.

You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify LV=.

Find out how we use your personal information and what rights you have by reading How LV= use your personal information. This includes who we are, how long we hold your information, what we do with it and who we share it with. Please let us know if you'd like us to send you a copy or have any questions.