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How to leave customer feedback with Reevoo

At LV= we'd like to know what our customers think about our products so we have partnered with Reevoo, an independent review company, to collect this feedback.

This is how it works:

  1. You've purchased an LVLI or 50 Plus plan product directly from our website.
  2. Once you've received your policy documents you'll get an invitation by email from Reevoo within two weeks. It will ask you to give your feedback.
  3. The feedback will then be published on the our website, which usually happens within a day or so.
  4. We are at no stage involved in handling the feedback.
  5. Reevoo always publishes the unedited feedback unless it contains swear words in which case they'll contact you and ask if you'd like to reword your feedback.
  6. If you don't want to alter your feedback it won't be published because we don't want any bad language on our website, as it may offend other customers.

Our life insurance application is quick and easy

Do you need help?

Call LifeSearch on:

Phone0800 197 2266

Mon to Thu 8am - 8pm
Fri 8am - 6pm

Calls may be recorded and/or monitored for training and audit purposes.

LV= have chosen to partner with LifeSearch to offer customers independent advice for protection products.

More about LifeSearch and your protection needs

Enter your details and a LifeSearch adviser will call you back.

Existing customer?

Phone
0800 678 1906

8.30am - 6.30pm Monday to Friday

Existing customer section

Understand life cover

We've created lots of useful information to guide you through the process of finding which life insurance product is right for you.

Find out more about life cover

Why choose LV=

An insurance provider you can trust established in 1843.

  • 97% of claims paid in 2016
  • UK's largest friendly society

Policy documents

  • Policy summary
  • Policy conditions

View policy documents

FAQs

From what's covered, ways to get set up or even how to claim, our library of FAQs can help.

View our Life Insurance FAQs