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Make a claim on your policy

Need to make a life cover claim?

Making a claim

What happens next?

  • We'll post or email you a claim form and we can help you or your family complete it if needed.
  • We’ll also send details of any membership services we provide, such as free access to the LV= Health & Wellbeing support line which can help with legal, medical advice or emotional support through our counsellors.

What information do you need from me?

What we'll need depends on the sort of policy or plan you have with us. Choose one of the links below for detailed information on how to go ahead with your claim:

Life Insurance

Life Insurance with Critical Illness

Sick Pay insurance 

Income Protection

Over 50s life insurance

Mortgage payment protection

Quick Cover Life Insurance