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We’ve identified that between 22 and 25 June, if you completed an on-line form to tell us of a changes to your address, name, or bank details, or to request policy details, that these were not working correctly and in some cases your request was deleted rather than being actioned.

We’ve fully investigated this error, and can confirm that none of your information was compromised in any way. However we may not have received your request to make changes, so if you did complete an on-line form during this period, please contact us at [email protected] or call us on 0800 678 1906 and we can check we’ve got your correct details, and if not we’ll action your request