PPI and CPP Complaints

Make a PPI or CPP complaint

Remember - the deadline for submitting a complaint to LV= about PPI is 29th August 2019

Do you wish to make a complaint about PPI or CPP?

Remember - the deadline for submitting a complaint to LV= about PPI is 29th August 2019

This form is for complaints about Payment Protection Insurance (PPI) and the Card Protection Plan (CPP). If you have a complaint about another product, please use our complaints form or see our complaints section.

All fields marked with * are mandatory.

Find out how we use your personal information and what rights you have by reading How LV= use your personal information. This includes who we are, how long we hold your information, what we do with it and who we share it with. Please let us know if you'd like us to send you a copy or have any questions. 

Complaints form

This form is for complaints about Payment Protection Insurance (PPI) and the Card Protection Plan (CPP). If you have a complaint about another product, please use our complaints form or see our complaints section at the top of this page.

Your details

Your details

Please use your current address for this section
You can find your policy number on your policy documents
Line 1
If you have moved since taking out your policy, please tell us in the section below
Line 2
Line 3
Line 4
Your previous address

Your previous address

If your PPI was taken out at a previous address please give details here
Line 1
Line 2
Line 3
Line 4
About your complaint

About your complaint