Innocent third party repairs

Arrange property repairs

How to arrange property repairs

You can use the repair form below to let us know about any damage to your property. For example if our policyholder has driven into your house or business.

Once you submit this information, we'll instruct one of our building network suppliers to contact you to arrange an assessment of the damage and discuss your repair options.

If need to contact us you can call us on:

0800 756 8538

Lines open:

Mon to Fri 8:00am - 6:30pm
Sat 9am - 1pm
Sun – closed

For Text Phone first dial 18001. Calls will be recorded

About You

About You

About the incident

About the incident

Where can I find this? This is the reference number we will have included in any text message or email we have sent you. If you don't have one leave it blank, but please be sure to provide your vehicle registration number.
We need to know what has been damaged. If you have any pictures or videos of damage please send them to [email protected] quoting the reference number in the email subject line.
For example is it listed, or does it have any special characteristics
Please give us their full name, address and phone number
Once you submit this information, we'll instruct one of our building network suppliers to contact you to arrange an assessment of the damage and discuss your repair options.