innocent third party

Help us to progress your claim

A named driver on your policy has called to report an incident.

We need your authorisation to proceed with the claim and organise repairs on your behalf (if needed).

You can give your authorisation by confirming details of the incident in the form below. Your insurance premium may be affected when you come to renew your cover and your no claim discount (NCD) may also be affected if you chose not to protect it. If you'd like to go ahead with repairs, you may also need to pay an excess.

Your details

Please confirm that you're the main policyholder: *

Yes - I'm the main policyholder

Your vehicle registration: *

Your claim reference number: *

Where can I find this? This is the reference number we will have included in any text message or email we have sent you. If you don't have one leave it blank, but please be sure to provide your vehicle registration number.

The date of the accident: *

Please provide any additional comments

Are you happy for us to deal with the driver who reported the claim? *

Yes - I authorise you to deal with the driver reporting the claim
No -please deal directly with me

Speak to one of our lovely claims people

Call us on

0800 756 8536

Mon to Fri8:30am - 6pm
Sat 9am - 1pm
Sun – closed

For Text Phone first dial 18001

Calls will be recorded