If your Cornhill Direct Home policy has been renewed on or after the 8th November 2018, your cover will be sold and underwritten by Liverpool Victoria Insurance Company Limited (LV=). Full details of this are explained in the Customer Updates document that you will have received with your renewal documentation.
Your policy will be administered by the same Cornhill Direct team and our aim is to continue providing a great level of service for you. If you do have a complaint, details of how to do so are contained within your policy wording. We have also included a link below to our latest complaints figures so you can see how we’re doing:
If you are experiencing any difficulties relating to your insurance cover as a result of COVID-19, please contact the Cornhill Direct team below who will be happy to assist: