Breakdown customer help
Breakdown insurance support
Email to
If you need to change something not covered here please call
Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm
For Text Phone first dial 18001
Calls will be recorded.
Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm
For Text Phone first dial 18001
Calls will be recorded.
Call us on
Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm
For Text Phone first dial 18001
Calls will be recorded.
Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm
For Text Phone first dial 18001
Calls will be recorded.
Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm
For Text Phone first dial 18001
Calls will be recorded.
Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm
For Text Phone first dial 18001
Calls will be recorded.
If you've bought our breakdown cover and need help in a hurry
Call us on
Available 24 hours a day, 7 days a week
For Text Phone first dial 18001
Calls will be recorded.
Available 24 hours a day, 7 days a week
For Text Phone first dial 18001
Calls will be recorded.
If you have a flat battery, flat tyre or your brakes have locked or seized then please fill in our online form and one of our LV= Britannia Rescue breakdown specialists will come and help.
Got a pressing question? We might have already answered it in our FAQs
"Hey Google, Alexa... open LV"
Available on Amazon Alexa and Google Assistant-enabled devices, our new Alexa Skill and Google Action (the ability to talk to us) is here to answer questions about your LV= car, home and breakdown insurance policies.
Ask us whether you can drive abroad or how you can make a claim on your breakdown policy.
Oh, and in case you're wondering, we're still LV= but we've dropped the equals for this one – we don't want to confuse the bots, do we? So when you want to chat, simply refer to us as LV.