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Income Protection

Provides you with a regular income if you're unable to work because of an accident or sickness.

  • Pays out if you're too ill to work because of an accident of sickness
  • Gives you monthly payments so you can continue to pay your bills when your income stops
  • Available as comprehensive or budget cover
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Welcome to our existing customer section

This section offers an easy and quick way for you to let us know if your details change. It also has information about getting updates of your amount of cover, how to make a claim and commonly asked questions about income protection.

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Change your name

You can let us know about a change of name by completing our online form.

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Change your address

You can let us know about a change of address by completing our online form.

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Change your direct debit

We'll need to confirm your bank details, so please make sure you have them to hand.

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Change your collection date

You can change the date your direct debit is collected by completing a simple form.

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Check amount of cover

Check your current amount of cover by filling in our online form.

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View policy information

Current policies only. Existing policy holders may need to contact us.

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Request policy documents

We'll need to confirm your bank details, so please make sure you have them to hand.

Not what you're looking for?

For any other queries, please contact our customer services team on:

0800 678 1906

Calling from abroad?

USA, Canada, Australia - (011 44) 800 678 1906

Europe, South Africa, New Zealand - (00 44) 800 678 1906

Need to make a claim?

To make a claim you can call us, email us or write to us.

Call us

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0800 756 5869

If calling from overseas, you can call our UK based claims team on:

+44 1392 366 685

Write to us

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LV= Health Claims Team
Pynes Hill House
Rydon Lane
Exeter
EX2 5SP

Understand life cover

We've created lots of useful information to guide you through the process of finding which life insurance product is right for you.

Which product is right for you?

Why choose LV=

An insurance provider you can trust established in 1843.

  • 90% of new claims paid in 2016
  • UK's largest friendly society

Policy documents

  • Key features
  • Our services
View policy documents

Get advice

Speak to one of our advisers who can make sure you have the right cover for your needs.

Get some Income Protection advice