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Income Protection

Provides a regular income if you're unable to work because of accident or sickness.

  • Pays out if you're too ill to work because of an accident of sickness
  • Gives you monthly payments so you can continue to pay your bills when your income stops
  • Available as comprehensive or budget cover
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Contact us about income protection

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Call us

  • For new policies call LifeSearch* on 0800 072 1257
    Lines are open: Mon to Thu 8am - 8pm Fri 8am - 6pm
  • To talk about an existing policy call 0800 678 1906 - lines are open: 9am - 5pm Monday to Friday
    For policies beginning with letters A, B, C, F, L, RN, T, U, V or X call 0800 681 6294 - lines are open: 8.30am - 6.30pm Monday to Friday

For TextDirect first dial 18001. We may record and/or monitor calls for training and audit purposes.

* LV= have chosen to partner with LifeSearch to offer customers independent financial advice for protection products.

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Making a claim

  • Call our claims department on 0800 756 5869
    Lines are open: 8.30am - 6.30pm Monday to Friday
  • Write to us at: Health Claims, LV=, Emperor House, Grenadier Road, Exeter Business Park, Exeter,
    EX1 3LH
  • E-mail us at

For TextDirect first dial 18001. We may record and/or monitor calls for training and audit purposes.

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Email us

  • If you're an existing customer you're able to update your details and check your amount of cover by using the self-service section below.

Understand life cover

We've created lots of useful information to guide you through the process of finding which life insurance product is right for you.

Which product is right for you?

Why choose LV=

An insurance provider you can trust established in 1843.

  • 90% of new claims paid in 2016
  • UK's largest friendly society

Policy documents

  • Key features
  • Our services
View policy documents

Need to make a claim?

Speak to one of our experienced claims advisers to help guide you through the process.

How to make a claim