Insurance FAQs

I haven't bought any add-ons with my home insurance policy, but can see the documents in my account anyway. Why's that?

Although you may not have purchased the add-ons to a particular home insurance policy, all the associated documents will still appear. This is nothing to worry about, though - just refer to your policy schedule to see what you're covered for.


If you can't find your LV= insurance documents:

Just log in or register for an online account plus download the Alexa Skill or Google Action to make fact-finding easier.