Insurance FAQs

I've forgotten my password

I have forgotten my password for my home insurance quote and cannot retrieve it

When you saved your quote, you should have received an email with details of your quote and how to access it again. If the email isn't in your inbox, please check your spam or junk folders in case it's in there. If you still can't find an email from us, please call us on 0800 633 5211, we'll be happy to help.

Lines open:
Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm
Calls will be recorded. For Text Phone first dial 18001

What is the password for opening emailed documents for my Home insurance?

The password to open your personal documents is your date of birth in this format - DDMMYYYY (with no spaces). For example, if your birthday is 6th March 1952, please enter 06031952.

 

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