Insurance FAQs

I've forgotten my password

I have forgotten my password for my home insurance quote and cannot retrieve it

When you saved your quote, you should have received an email with details of your quote and how to access it again. If the email isn't in your inbox, please check your spam or junk folders in case it's in there. If you still can't find an email from us, please call us and we'll be happy to help.

If you bought your home insurance before 22/11/2022 then please call: 0330 678 5200
If you bought your home insurance on or after 22/11/2022 then please call: 0330 678 5111

Lines open:
Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm
Calls will be recorded. For Text Phone first dial 18001 

 

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