Insurance FAQs

Can I change my payment method when I renew my home insurance?

Payment methods are credit debit cards or direct debit and can be changed at renewal, however direct debit may not always be offered. Use our online form to renew or call us on 0800 681 6273.

Lines open:
Monday to Friday 8am - 8pm
Saturday and bank holidays 9am - 5pm
Sunday 10am - 4pm

Calls will be recorded. For Text Phone: dial 18001 first.