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Caravan insurance

Existing customers
Renew your policy, make a claim
or make changes to your policy

Help for existing caravan insurance customers

Link to renew your car insurance

Renew your insurance

Your renewal letter may say you can renew online. Our quick and secure online process means you'll be covered again in no time. Just have your renewal documents to hand to get started.

Unable to renew online? Call us on 0800 066 5135

Lines are open: 8am - 8pm Monday to Friday, 9am - 5pm Saturday and bank holidays, 10am - 4pm Sunday.

We'll send you an invitation to renew your insurance when it's due. Call us if you have any questions.

Link to make changes to your policy

Make changes to your policy

Call us on 0800 028 5712 if you bought your policy before 10th May 2018 or on 0800 085 5664 if you bought your policy after 10th May 2018

Lines are open: 8am - 8pm Monday to Friday, 9am - 5pm Saturday and bank holidays, 10am - 4pm Sunday.

Link to making a claim

Make a claim

Call us on 0800 032 2577
Open: 24 hours a day, 7 days a week

Our friendly claims team in our UK-based call centre are on hand to help you.

Policy documents


To check that you've got the right version of your policy documents, or to request another copy:

Call us on 0800 028 5712 if you bought your policy before 10th May 2018 or on 0800 085 5664 if you bought your policy after 10th May 2018

As an existing customer you can get discounts on our other products...

Car insurance

Save 5% on our Defaqto 5 Star car insurance

More about car insurance

Classic car insurance

Save 15% on classic car insurance

More about classic car insurance

15% off

Motorbike insurance

Save 10% on our motorbike insurance

More about motorbike insurance