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Car insurance
Existing customers
Renew your policy, make a claim
or make changes to your policy
(Please note you'll need to call us to renew if you need to make any changes.)
Your renewal letter may say you can renew online. As long as you don't need to make any changes, our quick and secure online process means you'll be covered again in no time. Just have your renewal documents to hand to get started.
Unable to renew online? Call us on 0800 681 6272
Lines are open: 8am - 8pm Monday to Friday, 9am - 5pm Saturday and bank holidays, 10am - 4pm Sunday.
We'll send you an invitation to renew your insurance when it's due. Call us if you have any questions.
Have your details changed? Want to add extra cover?
If you took out your policy before 10 October call us on
0800 032 2799
If you took out your policy on or after 10 October call us on
0800 085 5663
Lines are open: 8am - 8pm Monday to Friday, 9am - 5pm Saturday and bank holidays, 10am - 4pm Sunday.
Call us on 0800 032 2577
Open: 24 hours a day, 7 days a week
Our friendly claims team in our UK-based call centre are on hand to help you.
Policy documents
To check that you've got the right version of your policy documents, or to request another copy, call us on 0800 032 2799 quoting your policy number.
As an existing customer you can get discounts on our other products...
Classic car insurance
Save 15% on classic car insurance
Motorbike insurance
Save 10% on our motorbike insurance
Caravan insurance
Save 10% on our caravan insurance
