Car insurance existing customers
Renew your car insurance, make a claim or make changes to your policyWhat you need to know about LV= breakdown cover..
In light of the impact that coronavirus (COVID-19) is having globally, we’ve made some changes to how we assist our breakdown customers.
If you need to make a claim, and you or somebody in your vehicle is self-isolating or showing symptoms of coronavirus (COVID-19), please tell us when you call. We’ll let our recovery team know, so they can handle your breakdown in the best way possible and take measures to keep themselves safe.
We’ll continue to offer breakdown recovery in Europe wherever possible. However, government actions such as border closures may affect our service.
You can continue to contact us in the normal way if you need to make a claim. Thank you for your understanding during these exceptional circumstances.
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Crack in your windscreen?
No worries, help is a click away
If you need to make a windscreen claim, there's no need to contact LV=, you can just get in touch with our recommended windscreen provider directly.
With us, windscreen claims don't affect your no claim discount.
With us, windscreen claims don't affect your no claim discount.
Do you need to make a car insurance claim?
Have you broken down?
Help is just a call away
Call LV= Britannia Rescue straightaway and they'll be happy to help.