Now you can talk to us through Amazon Alexa and Google Assistants
Available on Amazon Alexa and Google Assistant-enabled devices, our new Alexa Skill and Google Action (the ability to talk to us) is here to answer questions about your LV= car, home, travel and breakdown insurance policies.
You can ask us whether you can drive abroad, how you can make a claim on your car, home, travel or breakdown policy, and even how to add your friend (Alexa, maybe?) as a named driver.
And in case you're wondering, we're still LV= but we've dropped the equals for this one – we don't want to confuse the bots, do we?
What can it do?
You can ask the Alexa Skill and Google Action any question about your LV= car, home, travel or breakdown insurance policy.
Can I ask questions about any of your other products?
At the moment, you can only ask questions about your LV= car, home, travel or breakdown insurance policy.
Rate and review our voice app...
We’d really appreciate it if you could provide us with a bit of feedback to help us improve the experience, and to let us know of any features you’d like to see in the future. You can do this by leaving a rating or review on the Amazon or Google platforms:
On your mobile device for Amazon:
- Open the Alexa App and tap "Skills & Games"
- Go to "Your Skills
- Select "LV" and scroll down to "Write a review"
Or, on your computer, follow this link to the Amazon Skill directory
On your mobile device for Google:
- Open the Google Assistant app and tap “Your Actions”
- Select “LV” and use the action
- At the end of your session, select your rating
Or, on your computer, follow this link to the Google action directory
Our Google and Alexa voice apps have won an award
...and we're pretty proud of it
Our LV= voice apps for Alexa and Google, developed with our voice partner Rabbit & Pork, won The Voice of Money Award for Best Financial Voice/AI Experience as part of the Project Voice initiative based in the US. We're pretty proud of that. (Awarded in 2021)