Now you can talk to us through Amazon Alexa and Google Assistants
Available on Amazon Alexa and Google Assistant-enabled devices, our new Alexa Skill and Google Action (the ability to talk to us) is here to answer questions about your LV= car, home and breakdown insurance policies.
You can ask us whether you can drive abroad, how you can make a claim on your car, home or breakdown policy, and even how to add your friend (Alexa, maybe?) as a named driver.
And in case you're wondering, we're still LV= but we've dropped the equals for this one – we don't want to confuse the bots, do we?
What can it do?
You can ask the Alexa Skill and Google Action any question about your LV= car, home or breakdown insurance policy.
Can I ask questions about any of your other products?
At the moment, you can only ask questions about your LV= car, home or breakdown insurance policy.
Rate and review our voice app...
We’d really appreciate it if you could provide us with a bit of feedback to help us improve the experience, and to let us know of any features you’d like to see in the future. You can do this by leaving a rating or review on the Amazon or Google platforms:
On your mobile device for Amazon:
- Open the Alexa App and tap "Skills & Games"
- Go to "Your Skills
- Select "LV" and scroll down to "Write a review"
Or, on your computer, follow this link to the Amazon Skill directory
On your mobile device for Google:
- Open the Google Assistant app and tap “Your Actions”
- Select “LV” and use the action
- At the end of your session, select your rating
Or, on your computer, follow this link to the Google action directory