Coronavirus (COVID-19) financial support

If you're struggling financially right now, we're here to help

Everything you need to know about payment holidays for your home, landlord or pet insurance

All about payment holidays and how you can request one 

We know times are tough at the moment, and we want to help you as much as we can. 

We’re making payment holidays available to our existing home, landlord and pet customers who are struggling financially as a result of coronavirus (COVID-19).

There are lots of ways we can help you, just give us a call to chat through your options.

Payment holidays are available to existing LV= home, landlord or pet customers, where you or a member of your household:

  • have been furloughed
  • are self-employed and unable to trade
  • have been made unemployed

 

If you’d like to talk to us about your home or landlord policy, please give us a call on 0800 085 5608
Lines open: Monday to Friday 9 – 6,  Saturday 9 – 5 and Sunday 10 – 4.  

Or if you'd like help with you pet insurance, just call 0800 7568 563
Lines open: Monday to Friday 9 – 6,  Saturday 9 – 1 and closed on Sunday.

Calls will be recorded. For Text Phone, first dial 18001.