Before you start
If you’re at your home address and your vehicle has any of these three faults, there’s no need to call us. Instead, you can save time by using our online form.
• A flat battery
• Flat tyre/s
• Locked or seized brakes
If you don’t have Home Assist cover on your breakdown policy, don’t worry – we can still help for an additional fee. Report your claim using our online form and we’ll contact you to talk through your options.
If your vehicle has any other faults, you require urgent assistance or you’ve broken down by the roadside, please contact us on 0800 0321 388. Our lines are open 24/7. For Text Phone first dial 18001. Calls will be recorded.