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Remote GP

Simple, convenient and confidential, it’s quick and easy to get a GP appointment.

Our Remote GP service gives you quick and easy access to a leading network of 5,000 practising UK doctors to talk through any health issues or medical concerns without travelling to your surgery, or sitting in the waiting room.

Simple, convenient and confidential, it’s quick and easy to get a GP appointment, wherever you are – at home, at work or on holiday.

How does it work?

Open the LV= Doctor Services app, click Remote GP and book your face-to-face video or phone consultation with a qualified UK GP, at a time to suit you.

Green phone icon with a stethoscope on the screen

Appointments are usually available within 2 hours. You can choose your appointment time between 8am -7pm Monday to Friday, 9-1pm Saturdays (excluding bank holidays) and allow 15-20 minutes for your consultation. All GPs are based in the UK and registered with the General Medical Council (GMC).

After your consultation, your medical information will be updated on the app for you to refer back to. And your medical information will only be shared with your own GP at your request. This service can only be used up to 5 times a year.

What Remote GP will do for you:

  • treat everyday illnesses
  • provide a diagnosis
  • refer you to a specialist

Common treatment areas:

  • colds and flu
  • headaches and migraines
  • back problems
  • serious illnesses
  • sickness and diarrhoea
  • skin rashes and abscesses
  • mental health
  • sports injuries