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Life Insurance with Critical Illness

Our life with critical illness cover can pay a lump sum of money if you die or suffer a critical illness

  • With a total of 63 critical illnesses covered, we’re one of the market leaders
  • Up to £25,000 children’s critical illness cover at no extra cost
  • We pay claims quickly – and you can use your money how you want
Man in wheelchair looking down at a dog with a women stroking the dog and green heart in the background

Children's critical illness cover

No one ever wants to imagine their child becoming critically ill or suffering a serious accident. But sadly, it does happen. Our children’s cover is added to your policy automatically and at no additional cost.

If you don’t have children now, they’ll still be covered if you do have a family in the future.

Main features of our critical illness cover for children;

  • A payment of 50% of the cover from the main policy, up to a maximum of £25,000
  • An increased payment if the claim is as a result of an accident relating to one of ten definitions in the policy
  • We have no 14 day survival period required before we pay a claim, unlike most other insurance companies
  • Cover for 62 of the 63 conditions form the main policy, only excluding our additional payment for diabetes type 1
  • Cover from birth until your child’s 21st birthday
  • Cover for conditions present at birth (congenital conditions)

When a child is diagnosed with a critical illness or has an accident, the parents often have to take time off work, or even leave work, to focus on looking after them. Often this involves daily hospital visits, child care for the other children in the family, or making adaptions to the home or family car, all of this can have a huge emotional and financial impact.

An LV= Story – Meet Nicola and Jeremy

Nicola and Jeremy took out Life Insurance and Critical Illness cover when they started a family. They didn’t realise this would also cover all of their children, until in 2014 when their eldest son Sam was diagnosed with Hodgkin’s Lymphoma.

Watch their story on how they coped and how the LV= claims team supported them through a very traumatic time.

Everybody thinks it’s never going to happen to them and we thought the same, but not anymore, it happened in the blink of an eye and in a moment everything changes.

Speak to your financial adviser to find out more or explore our website to understand the different products available.

Watch Nicola and Jeremy's moving story

Video transcript

Nicola: We have four children; the eldest Sam is 16 now.

Jeremy: My stepfather is a financial adviser. When Nicola and I started having children he recommended a couple of policies. There was some protection insurance for if I lost my job and he also recommended a critical illness insurance.

Nicola: Well we went out one day, it was the 21st of December 2013 and it was when we got back, Jeremy’s mum, who had been looking after the children said that Sam had found a lump on his neck.

Jeremy: As time went on through that Christmas and New Year period and the lump didn’t go down we started to get progressively more worried and by the time we came back from our New Year break we were very keep to get the medical process started and got down the GP. And then we went back a week later and the doctor had had the results of the biopsy and he confirmed it was Hodgkin’s Lymphoma. Meant that he had to have four months of treatment; chemotherapy treatment. Once the treatment started he was put on a program of 20-day cycles: five consecutive days of treatment and one treatment on the 8th day of the cycle and one treatment on the fifteenth day of the cycle – so that was like seven days in twenty that we had to go up to London.

Nicola: A tube was inserted up to the neck and a vein that goes to the heart. So all of his chemotherapy, all the blood tests that he had, everything that he needed, fluids and everything would all go through one of these two ports that came out of his arm, that he kept in for the entire time of the treatment. Obviously the treatment, the hair loss – that’s a big thing, and that starts happening pretty quickly.

Jeremy: They were amazing at the hospital.

Nicola: Not sure how we got through January, it was really really tough, I mean Sam started his treatment. But like you say, you do it, and you carry him along, you gear everybody up and just do what has to be done.

Jeremy: I think my stepfather came over towards the end of January. He said have you got the LV= life policy document. Brought it to him and he had a little flick through. He said that there’s a provision in the policy should one of your children become sick.

Nicola: Think insurance companies as a whole tend to have that reputation of if they can get out of it they will. So we didn’t think too much, we thought oh ok we’ll look into it but we didn’t think too much of it.

Jeremy: I called up. I was met with a very sympathetic response. I received the claim form very quickly. I filled it in and not long after I was contacted by Helen who said that she was going to manage the claim for us and I just got the impression from speaking to her that she was working for us, you know, with us rather than against us. It felt like she wanted to give us the money that we were entitled to.

Nicola: She sounded like she cared.

Jeremy: Very soon after that we were given a cheque for £25,000.

Nicola: We were lucky. We had all the help we needed. I wasn’t working so was able to be with Sam the whole time. Jeremy – they were very understanding when he did need time off. So we decided to keep the money back for Sam. When he wants to do something that is significant, it’s there for him. It's his.

Jeremy: 2014 for us was a year that we definitely don’t want to repeat – you know awful – but at the same time it was a year when we really realised how lucky we were in many ways. The love and support we were given was unbelievable. After seeing the treatment that Sam got from January through to May, particularly at the UCLH’s teenage cancer trusts ward I just thought I’d like to raise some money for them so we’re going to do the London to Brighton bike ride, and Sam’s going to do it with us.

Nicola: I mean it’s the old cliché; everybody thinks it’s never going to happen to us, and we thought that. Not anymore, I mean it can just happen, and it happens in the blink of an eye and just in a moment, everything changes.

‘An LV= Story’ is a new series of micro-documentaries we’re creating to help people understand how financial products can help them look after what they love. Watch them all on our YouTube channel.

Our life with critical illness application is quick and easy

Call LifeSearch on:
0800 197 2266

Mon to Thu 8am - 8pm
Fri 8am - 6pm

Existing customer?
0800 678 1906

8.30am - 6.30pm Monday to Friday

Calls may be recorded and/or monitored for training and audit purposes.

LV= have chosen to partner with LifeSearch to offer customers independent advice for protection products.

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We've created lots of useful information to guide you through the process of finding which life insurance product is right for you.

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Why choose LV=

An insurance provider you can trust established in 1843.

  • 91% of critical illness claims paid in 2016
  • UK's largest friendly society

Policy documents

  • Policy summary
  • Policy conditions

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