information

We use cookies to give you the best possible experience online. By continuing to use our website, you agree to receiving our cookies on your web browser. Visit our cookie policy page to find out more and how to change your cookie settings.

skip to main content

Life Insurance with Critical Illness

Our life with critical illness cover can pay a lump sum of money if you die or suffer a critical illness

  • With a total of 63 critical illnesses covered, we’re one of the market leaders
  • Up to £25,000 children’s critical illness cover at no extra cost
  • We pay claims quickly – and you can use your money how you want
Man in wheelchair looking down at a dog with a women stroking the dog and green heart in the background

Contact us

Call us

  • For new policies call LifeSearch* on 0800 197 2266
  • To talk about an existing policy call 0800 678 1906 - lines are open: 9am - 5pm Monday to Friday
    For policies beginning with letters A, B, C, F, L RN, T, U, V or X call 0800 681 6294 - lines are open: 8.30am - 6.30pm Monday to Friday

For TextDirect first dial 18001. We may record and/or monitor calls for training and audit purposes.

* LV= have chosen to partner with LifeSearch to offer customers independent financial advice for protection products.

Making a claim

  • Call us on 0800 756 5869
    Lines are open: 8.30am - 6.30pm Monday to Friday
  • Write to us at: Health Claims, LV=, Emperor House, Grenadier Road, Exeter Business Park, Exeter,
    EX1 3LH
  • Email us at: healthclaims@lv.com

For TextDirect first dial 18001. We may record and/or monitor calls for training and audit purposes.

Email us

  • If you're an existing customer you're able to update your details and check your amount of cover by using the self-service section below.

Understand life cover

We've created lots of useful information to guide you through the process of finding which life insurance product is right for you.

Find out more

Why choose LV=

An insurance provider you can trust established in 1843.

  • 91% of critical illness claims paid in 2016
  • UK's largest friendly society

Policy documents

  • Policy summary
  • Policy conditions

View policy documents

Get advice

LV= have chosen to partner with LifeSearch to offer customers independent advice for protection products.

Speak to LifeSearch