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Life Insurance with Critical Illness

Our life with critical illness cover can pay a lump sum of money if you die or suffer a critical illness

  • With a total of 63 critical illnesses covered, we’re one of the market leaders
  • Up to £25,000 children’s critical illness cover at no extra cost
  • We pay claims quickly – and you can use your money how you want
Man in wheelchair looking down at a dog with a women stroking the dog and green heart in the background

Life insurance with critical illness help and FAQs

Preparing for the worst is not something we want to think about when feeling fit and healthy, but you never know what life is going to throw at you. Our life insurance with critical illness cover can offer you and your loved ones some financial protection if you die or become critically ill. Here are some frequently asked questions we've been asked about our life insurance with critical illness cover which you may find helpful before making your decision.

What is Critical Illness cover?

Critical illness insurance will cover you for the length of your policy and you'll receive a one-off cash lump sum if you're diagnosed with one of the 63 critical illnesses we cover - or an additional payment of up to £25,000 if you make a claim against one of our 20 additional payments. These payments are not deducted from your original amount of cover.

This type of insurance is designed to pay off your mortgage and any debts, to pay medical bills or for home modifications, for example, making your home wheelchair accessible by adding ramps if you were to suffer a stroke. It helps you to ensure that your family is provided for if you can't work due to ill health.

Our Critical Illness cover will pay a claim if you're diagnosed with one of the critical illnesses we cover and you survive for 14 days or more after your diagnosis.

Find out more about critical illness cover and the critical illnesses we cover.

How much is critical illness insurance?

The cost of critical illness will depend on your individual circumstances, such as your age and whether you smoke or not. It also depends on how long you'd like your insurance to run for, and the amount of cover you choose.

You can find out how much your life and critical illness insurance will cost by completing our online application.

Will my critical illness claim be paid?

In 2015 we paid a total of £14.2 million to customer claiming on their critical illness policy. On average, we pay 9 out of every 10 claims, and only decline a claim when it either doesn’t meet the definition outlined in the policy conditions or if the customer has purposely withheld important medical information when they applied for their critical illness policy.

Find out more about the critical illness claims we paid in 2015

Can we get joint cover?

Yes. You and your partner can apply for cover together. The policy will pay out if one of you dies or is diagnosed with a critical illness during the policy term. But joint life cover only pays out once, so once it pays out, the policy ends, and you're no longer covered.

How do you decide how much my premiums will be?

We used a term referred to as underwriting to calculate your premiums. We look at how long we expect you to live based on your age, medical history and other factors that are likely to impact your life expectancy.

Find out more about what insurance calculations are based on

Please note that if you question is specific to your plan and not covered above, you may need to refer to your original plan documents or call one of our trained service advisers.

Our life with critical illness application is quick and easy

You can also phone

Call our UK-based advisers for more information or a quote:

Green phone

0800 756 8515
Quoting offer code IELO

9am - 7pm Monday to Thursday
9am - 5pm Friday

For existing customers

Green phone

0800 678 1906
9am - 8pm Monday - Thursday
9am - 5pm Friday

TextDirect first dial 18001

We may record and / or monitor calls for training and audit purposes.

We offer advice on LV= products only.

If you need cover for total permanent disability you will need to call our advisers. This cover is not available if you apply online.

Existing customer?

Understand life cover

We've created lots of useful information to guide you through the process of finding which life insurance product is right for you.

Find out more

Why choose LV=

An insurance provider you can trust established in 1843.

  • 91% of critical illness claims paid in 2015
  • UK's largest friendly society

Policy documents

  • Policy summary
  • Policy conditions

View policy documents

Get advice

Speak to one of our advisers who can make sure you have the right cover for your needs.

Get some advice

LV=, County Gates, Bournemouth, BH1 2NF, UK