As efforts continue to save lives and protect our NHS, we’re still being encouraged to work from home where possible, and continue with social distancing measures.
Of course our thoughts and concerns are with the ones we love and everyone’s health and wellbeing. But if you have an Personal Sick Pay policy with us you may naturally be thinking about whether it could help.
LV= Personal Sick Pay is a type of income protection aimed at people who have riskier jobs - such as tradespeople, nurses and construction workers. As such, if you have this product you may not have the option of working from home at this time and could be wondering where you stand.
How long will I have to wait before making a claim?
When you took out the policy you will have chosen a ‘waiting period’. Put simply this is the amount of time you will need to be unable to work for, before you’re able to claim.
With Personal Sick Pay your ‘waiting period’ could be either of these two options:
Please note if you applied for Personal Sick Pay after 27 March 2020 then you wouldn't of been able to take out a policy with a day one or 1 week waiting period.
If you’re unsure about what your waiting period is this will be in your policy documents.
How long will it take to get payment for a claim?
At this time we know how important it is to get things sorted for you as quickly as we can.
Our claims team will deal with a claim in the most sensible way possible in terms of gathering evidence.
They’ll take into account your circumstances, the guidance you’ve been given and any other income you’re receiving
How we can help if you’re struggling to make ends meet